Mobility
About Business
The Automotive Division has been renamed the Mobility Division this fiscal year. In addition to automobile sales and other services, which we have previously been engaged in, we will strive to Be the Right ONE through the establishment of businesses that support safe and reassuring mobility for both people and goods.
This Mobility Division conducts business globally, in emerging regions such as Asia and Latin America, and other regions where further growth is expected. We will continue to deepen and explore business areas to provide services that meet various needs by closely assessing ever-changing social and economic trends, such as the shift toward carbon neutrality, diversifying lifestyles of customers, and uncertainties in geopolitical conditions.
- 1The Toyota SBU and Multi Brands SBU engage in the export of passenger cars, commercial vehicles, and industrial vehicles produced in Japan and overseas to countries around the world, mainly by the Toyota Group companies and other automotive and transportation equipment manufacturers, through a global network that extends to 150 countries. In approximately 50 of those countries, we also operate a distributor business and dealership businesses, and knock-down production. Going forward, we aim to establish a solution-based business that provides customers with solutions tailored to their needs.
- 2The Value Chain SBU engages in after-sales service and wholesale parts business, used car business, and captive finance and lease business. With these businesses at the core, we seek to contribute to the development of societies and economies by utilizing data obtained through customers, vehicles, the Internet, etc., and by providing services with a high degree of added value across the entire mobility value chain, from upstream to downstream.
In this manner, we are providing value in four areas—mobility value (the pursuit of safety, security, and comfort), social value (creation of employment and resolution of healthcare issues), environmental value (contributions to the environment and ecosystems), and economic value (revitalization of local economies)—to contribute to the realization of a sustainable society.
| Main Products & Services | |
|---|---|
| Distributor Business | Operation of distributors involved in the import and wholesale of manufacturers' products |
| Automotive Dealers | Operation of dealerships that provide retail and after-sales services for manufacturers' products in assigned regions |
| Manufacturing Business | Vehicle assembly business in emerging countries (knock-down production) |
| Value Chain Business Related to Automotive Sales | Development of mobility value chain through business expansion in spare parts supply, vehicle installation and conversion, used vehicles, and captive finance and lease, mainly in countries with our distributors |
Value Creation Business
Worldwide Operations and Regional Strategies
Build and Expand the Mobility Value Chain
Respond to Diversifying Lifestyles and New Mobility Needs
- 1The division currently operates distributors, dealers, and other related businesses and is expanding services in 50 countries and regions with a focus on emerging countries that are expected to experience full-scale motorization in the future. Going forward, we will focus on and actively develop markets in which we can provide added value.
- 2We are increasing the division's added value and developing business opportunities in broad-ranging value chains from upstream to downstream including the "3S" (sales, spare parts, and after-sales service) operations of dealers. We are also acquiring knowledge in new mobility service areas and working to help solve various problems related to the transportation of people and goods.
Fiscal year ended March 31, 2022
With the objective of lifting vaccination rates in developing countries by improving vaccine transportation, in November 2021 we made our first delivery of 10 refrigerated vaccine transportation vehicles to the Ministry of Health in the Republic of Ghana. The vehicles have been accredited with the World Health Organization’s medical equipment PQS (Performance, Quality, and Safety) certification. In this way, we hope to contribute to improving global health through supplying refrigerated vaccine transportation vehicles.
